Phillip Cook Reference number: LN1
Fantastic would recommend to anyone…
Fantastic would recommend to anyone super quick delivery!

Alison Procter Reference number: BL4
kingspan insulation
Needed kingspan insulation ASAP and this was the only company who could deliver it within two days. Dry reliable company and would definitely use again

Rob Howells Reference number: SK3
Great service from this company
Great service from this company. I have to admit a little apprehensive at first as not a known online brand i use for materials but the price on the metal studs was one of the best i could find online. I ordered a substantial amount of metal studs and had no issues with delivery (one firm had to refund me as an extra £100 to deliver where i live). When the guy delivered we counted the metal studs and seemed that 2 was missing ( i ordered over a 150). We made a note of it and i didn't think anything of it. To little to chase up. I then had a delivery of the last 2 studs a few days after. Which i think shows their attention to detail and customer service!! i will be using again and appreciate the no fuss transaction... cheers

Tom Gill 
Reference number: N13
Every thing was delivered when they…
Every thing was delivered when they said it would be. I have used them twice and every thing was fine both times.

Trevor Slocombe Reference number: BA9​​​​​​​
​​​​​​​
Excellent service
Excellent service

Phillip Bosworth Reference number: LE10​​​​​​​
Excellent service easy to use​​​​​​​
Excellent service easy to use website,delivery on time and a good price.

Nabeel Hussain Reference number: MK45​​​​​​​
​​​​​​​
Very quick delivery
Very quick delivery. 2nd time i have ordered now. Very easy to deal with. Thanks guys


Philip Rowlands  Reference number: CF83​​​​​​​
​​​​​​​
A very happy customer
The prices were very competitive with a cheaper delivery cost than the other online stores I looked at. The items arrived a couple of days after ordering by the companies lorry driven by a very friendly and professional driver. The products were well packaged and arrived undamaged. I would absolutely buy from this company again!

Robert Hunt 
Reference number: TR9​​​​​​​
Excellent
Excellent. Speedy service, reasonable price and extremely helpful driver


Mr Colin Morrisson 
Reference number: DL7
A good experience!
Called me to confirm suitable delivery date & their delivery contractor called again to make sure we were OK to receive. Competitive price & attentive service! Well done!

Mark Wingate 13Reference number: DN15​​​​​​​
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Top supplier
Excellent service, easy ordering, delivery as promised and good price. Thank you.

Stuart Tatchell 10Reference number: RG27​​​​​​​
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No fuss
No fuss, delivered on time.

Dave C 
Reference number: PO9​​​​​​​
Great price and very helpful delivery…
Great price and a very helpful delivery service that was well beyond my expectations. I would definitely buy from this company again. All goods received on pallets and undamaged.

Paul 8Reference number: ME2 
Good price and service!
Good price and service, delivered on time etc but did not get the product that was ordered. I was informed that I was getting a different product of the same specification but wonder if this is why they are cheaper than other suppliers when comparing branded products. However the supplied product was fine and to be honest I could not tell the difference in products.
replied 8/9/2018
Thank you for your review Paul. Yes we do sometimes offer alternative brands depending on stocking locations. On these occasions, we always both call and email to make sure that this suitable for your needs. Often we send a more expensive product at the same price to help our customers keep to their time restrictions. I hope that we can help you again in the future.

Vladimir Murati 
Reference number: RH4
Very happy on time with the delivery…
Very happy on time with the delivery when I want perfecto 👌👌


Graham Lyne 30
Reference number: OL10
Great product good value delivered to…
Great product good value delivered to my door nice helpful driver nice people on the phone would recommend thanks.
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Stephen Maskrey 22/08/18 Reference number: DE4
Very good professional service.
Very good professional service. Would recommend anytime Steve Maskrey Handyman Services. Wirksworth Derbyshire..

Jane 
21/08/18 Reference number: SO21​​​​​​​
Great price and delivery
Great price and delivery

Andrew condie Reference number: BR3
Excellent
Excellent. Quickest delivery I could find and very helpful when I called. Would strongly recommend.

Eamonn Moran  Reference number: ME8​​​​​​​
Fantastic delivered when they said top…
Fantastic delivered when they said top company

james murphy Reference number: CA25
prompt and a good price
prompt and a good price

Maria Reference number: BA13
Efficient with good comms
​​​​​​​So helpful and the delivery driver was brilliant. We had been told that the order was coming on a massive lorry which wouldn't have fitted down the lane. We therefore changed delivery address to billing address. The order arrived on a small van so we asked if he d mind diverting to the original address....he did this and even helped unload it. This is an excellent online company.

Barry Wright Reference number: DL12​​​​​​​
Very helpful
Very helpful Fast and efficient, with phone contact to confirm order prior to delivery

Customer 13/7/2018 Reference number: DA7
Brilliant service they called me and…
Brilliant service they called me and asked if they could deliver it a day earlier I said yes and it was delivered. I was on the roof at the time they delivered the insulation asked the guys if they needed any help they said no and unloaded it where I wanted it put. So thank you delivery guys 👍🏻

Georgina Thomas Reference number: GU30
A really good service
A really good service. The insulation arrived within the one hour slot that I had been given and took only 3 days from the date that I ordered. which was pretty amazing. The delivery guy unloaded the sheets and was really cheerful about it. I would definitely order from Online Insulation again. In fact they would be my first port of call. It was good value for money and a great service.

Russell Egan-Wyer Reference number: BR3​​​​​​​
​​​​​​​
Overall a good price and delivery.
Overall a good price and delivery.

Robert Foord Reference number: DA2​​​​​​​
Excellent product and delivered within…
Excellent product and delivered within two days. Excellent price.

​​​​​​​Xinying Yu 
Reference number: SM4
it's good experience to buy from onlin…
it's good experience to buy from onlin insulation. the delivery is quick.

Peter Howard Reference number: TN12​​​​​​​
Excellent Service
Excellent Service

Philip Winster Reference number: PR2
Very good to deal with.
Very good to deal with.

Debra 31/05
Reference number: CR0
Really happy
Really happy. Insulation delivered on schedule. Excellent value for money

Michael Harvey Reference number: SG18
Excellent
Excellent communication. Called to say they didn't have the exact spec ordered and did I mind them substituting for similar/upgrade. Will definitely use again.

Usman Riaz 
Reference number: M32​​​​​​​
​​​​​​​
Great company to work with.
Great company to work with.

Rod T 
Reference number: DE73​​​​​​​
Great service
Great service. Thank you!
G Thomas 17.05.18 Reference number: GU30
I placed my order with Online Insulation and requested a delivery date 4-days later.  
Nearer the time, I telephoned Online Insulation for a time slot.  The time-slot given was between 10.00 and 11.00 on my chosen date.  The delivery date and time was adhered to and the delivery guy was polite and really helpful.
All in all, a really impressive service from order to payment through to delivery.  I would highly recommended that you order your insulation from Online Insulation.  It is competitively priced, delivered to your door (with no charge depending on the amount you order) and one of the easiest and most reliable services I have encountered.
Harvey Bamford Reference number: CO10
Highly recommended
Highly recommended, will use again.

Mark A 
13/05/18 Reference number: PL13​​​​
Great service
Great service - online journey easy, all products available and delivery prompt.

Pamela Barrett 
Reference number: AB24
fantastic company all questions…
fantastic company all questions answered, date delivery ordered no problems. Best price we could find. Products did what they are meant to do.trustpilot stars

Stephen Banks 
Reference number: PE7​​​​​​​
Knowledgeable and helpful
​​​​​​​Very friendly, knowledgeable and helpful. Will be my first choice in future for materials. Even the delivery driver was great.

Roger 
Reference number​​​​​​​.
Amazing service
Amazing service, phoned with a query then ordered online. Insulation arrived before I got up !!!

Brendan McMenamin 
Reference number: S10​​​​​​​
​​​​​​​
Great service
Great service.

Mr James Newton 
Reference number: HU17​​​​​​​
Over the moon
Over the moon. Very competitively priced (cheapest I found). Delivery and communication were excellent. Look forward to doing more business with them.

Mr stephen yeates 
Reference number: E12​​​​​​​
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Great service on time..driver helped…
Great service on time..driver helped unload ..much appreciated and free delivery if you spend £300... Thanks

Geoff Harris - 
16/04/18 Reference number: SS13​​​​​
Cheapest quotes I've had and prompt…
Cheapest quotes I've had and prompt delivery.

Keith from newcastle under lyme - 16/04/18 Reference number: ST5
Great service and fast delivery
Great service and fast delivery

Raj - 13/04/18 Reference number: SE9
​​​​​
Exceptional price on PIR insulation
Cheapest PIR board insulation I could find. Made a bulk order of 20 boards, received on the delivery on the correct date, all boards in good condition. Due to PIR insulation shortage any one of 3 brands can be delivered (all same spec), but this was specified before purchase was made.

Monika Gazdikova 
13/04/18 Reference number: S70
Happy customer
​​​​​​​
Straight forward ordering process, quick delivery, courteous & helpful staff - happy with service

​​​​​​​G10VSY - 12/04/18 Reference number: S70​​

GREAT AND FLEXIBLE CUSTOMER SERVICE
I ordered some insulation on a Tuesday, for delivery on the Friday as I had planned to insulate my loft over the weekend. I was called on the Thursday and was told that the supplier had some issues and would not be able to supply the insulation for delivery until Monday - would I be ok to wait till then. I explained that was no good to me for the reasons stated. The representative I spoke to was great - he looked at alternative products and found something slightly better which was available for delivery on Friday as planned and there would obviously be no extra cost to me. The insulation was duly delivered, was great quality and I carried out the thankless task of insulating my loft as planned!!! So, they managed an issue calmly, politely and quickly, plus their prices are excellent too! I would therefore have no hesitation in recommending Online Insulation to anyone. Well done!!


replied 12/04/18
Thank you for your kind review, it's nice to know our efforts are appreciated, we hope we can help you again in the future. Thanks again for your order.



William Siviter - 
12/04/18 Reference number: DY9
The product was delivered as requested
The product was delivered as requested, however, I have only given it three stars, as the two top boards of the 18 were damaged at the one edge about 4 inches in the board by approximately 9 inches across. The lorry driver was made aware of the problem at delivery, and saw me photographing the damage. It would possibly help delivery, if when ordering, a question is asked about access, as the large lorry that arrived, had difficulty getting to the house, which is in a small close. Maybe a smaller lorry/van could then be used. I did send an e-mail with photographs of the damage to Online Insulation on the 29 March 2018, and stated that if I need replacements, I would contact them, but didn't need to as I had enough board to complete the job.
replied 12/04/18

Thank you for your review William. We are sorry to hear that two of your boards were slightly damaged in transit. It's a shame that you didn't let us know that you would like them swapping over at the time of delivery as we would have been more than happy to swap the boards for you. With regards to the vehicles, due to the type of materials we deliver, we do have to deliver on large vehicles and we try to make this clear be having a link to our delivery information at each product page. We hope that we can help you again in the future.


Matt V - 12/04/18 Reference number: LE11
Timely delivery, good quality products, good price.
Timely delivery, good quality products, good price. Would recommend for insulation or plastering products.

Tony Simmons - 
12/04/18 Reference number: TW15
Good Price and Service
Good price, delivered as agreed. Helpful delivery driver helped carry the insulation indoors. Would recommend and use again.

Thomas Alan Ritchie - 
Reference number: CR0
PIR thermal insulation boards
Good reliable Supplier/Seller, Excellent Service, Good Quality produce. Prompt delivery of PIR floor insulation boards on date requested. Thank you.

Alastair Bell 
17/03/2018 Reference number: KA14
Good service
Delay in delivery due to the recent red weather warning but good communication after to advise of revised delivery date. I would be happy to use again.

Ann Morgan 
Reference number: BS39
Great product delivered quickly
Great product delivered quickly. Win win!

Marina 
Reference number: G12​​​​​​​
Delivery as Scheduled and Driver just Lovely!
Delivery on time, the driver was so nice and went out of his way to help us get the plasterboards sorted just out of kindness really. We would definitely deal with you again thanks!
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Melissa Simpson Reference number: PA12
Order arrived sooner than expected
Order arrived sooner than expected, good quality products and very good price. Only issue, the delivery truck was so big it was touch and go if it would make it up the country road to our house. 

​​​​​​​Chris Peers 
Reference number: BS40
The insulation arrived 2 days after…
The insulation arrived 2 days after purchase as stated. One of the boards was damaged but a courier was organised by online insulation to replace it the next day. Excellent service
Hi Chris, Thanks again for your order and your kind review.

Mark hunt 
Reference number: HA4​​
Very good service
Very good service!

Hi Mark, Thanks for your order, we hope we can help you again in the future.

IAN LINDSAY Reference number: DN15​​​​
Ordering was simple and quick
Ordering was simple and quick. The delivery was a day late or it would have been 5 stars. Driver was excellent.
Hi Ian, Thanks for bearing with us on your delivery. I hope we can help you again in the future.

Alison 06.03.18 Reference number: LE9
Good product
Very happy with service

Nicole Bradley 06.03.18 Reference number: LE9​​​​
The only setback was the weather and…
The only setback was the weather and that’s no one’s fault.
Hi Nicole, thanks again for your order and thanks for bearing with us during the bad weather. We hope we can help you again in the future.

Sophie 01.03.18 Reference number: CT5
Quick delivery and at a great price…
Quick delivery and at a great price product exactly what i needed and need another 15 sheets soon will only order from here.

HEATHER SHARMA 02.03.18 Reference number: WD3​​​​​​​
Delivered when notified
Delivered when notified, driver phoned 15 mins before delivery. Driver Michael very helpful and polite. Insulation boards mainly in good condition only 2/17 slightly damaged. Only thing to improve is to give 2 hour time slot to wait for collection would give superb service instead of waiting in all day.

John Brooks Reference number: BS40​​​​​​​
Could not be happier
Excellent product and excellent service.

anthony Reference number: LE11​​​​
​​​​​​​
Excellent service
Excellent service. Delivery on time despite bad weather.

Paul Lawrence. Reference number: LN9​​​​
Insulation Boards
I bought Insulation Boards from this company and found their prices very competitive. Missed the delivery date because of the severe weather ( heavy snow and dangerous roads ), but delivered the first possible day after that extreme event. Very satisfied with their service and would definitely recommend.
Hi Paul, thanks again for your order and for bearing with us whilst the weather took control.
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Stephen Garrett 28.02.18 Reference number: G76​​​​​​​
Excellent service
Excellent service

patricia. Healey Reference number: PL6​​​
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Website
Easy website to use.

Leslie Phillips Reference number: CO12​​​​​​​
Very good company highly recommended
Kept me informed of delivery,delivery on time and good price would recommend this company.excellent.

Mr white Reference number: GL15​​​​​​​
Can't fault this company
Can't fault this company Excellent service.

Tom 
Reference number: WF2​​​​​​​
Perfect service
Perfect service. And good materials.

Sean Reference number: IP26​​​​​​​
Excellent!
Good prices, excellent service.

Andrew Smart 06.02.18 Reference number: DE63​​​
ordered insulation quick response and…
ordered insulation quick response and delivery

DARREN BALDWIN Reference number: L35
excellent service will be using you …
excellent service will be using you again soon.

John W Reference number: DL12​​​​​​
Great servce and price.
Very helpful pre order, they kept us updated without putting us under pressure to order. Ordering was easy and the delivery arrived as expected, delivered by a very helpful driver despite him not being able to find us then having a difficult manual drop late in the afternoon! Great price and good service all round.

ROSEN YORDANOV Reference number: SO14​​​​​​​
Very good service
In The day for delivery, on early day time . And good price. Will use again Thank you .

Mikaela Bancroft 02.01.18 Reference number: SW11​​​​​​​
Product was okay but very scrapped and …
Product was okay but very scrapped and damaged.
Hi Mikaela, I am sorry to hear that your products arrived scrapped, this must have happened in transit. It's a shame you didn't let us know at the time as we would have been more that happy to get them swapped over for you straight away. I hope that we can help you again in the future

user2730517 
Reference number: NG5​​​​​​​
Great friendly service from the office …
Great friendly service from the office staff. Delivery staff could have been more cheerful but very quick delivery.

Sylwia Leighfield 17/01/18 
Reference number: SN5
No Problems
No Problems, good service

user2730517 17/01/18 
Reference number: NG5​​​​​​​
Great friendly service from the office …
Great friendly service from the office staff. Delivery staff could have been more cheerful but very quick delivery

ROSEN YORDANOV 17/01/18 
Reference number: SO14​​​​​​​
Very good service
In The day for delivery, on early day time . And good price. Will use again Thank you .

Karen Campbell Reference number: SP2
Highly recommended
Highly recommended!

Gideon Bamford 
Reference number: TN31​
Great to deal with
during the course of building the extension we have used online insulation a few times for various types of insulation and for topping up when we got our sums wrong They have always delivered on time and the delivery drivers have always been pleasant and helpfull. They are also competative on price so will always be a recommendation from me. Easy to fill forms online but also great to speak to on the phone, wish all companies were this good.

Paul English Reference number: TN18
Good price and turned up when booked …
Good price and turned up when booked for. Delivery very efficient and quick.

Darren Davies 11/15/2017 Reference number: CF6
Online Insulation= Great service
Online Insulation sourced me the PIR insulation I wanted and delivered in 3 days. All other places apart from local expensive stockists had 6 week lead times.

​​​​​​​Haiderali Ebrahim - 
10/16/2017 Reference number: BL3​​​​​​​
​​​​​​​
It was very good service
It was very good service Thank you.

Nigel David Ward - 10/15/2017 Reference Number ; SA73

Brilliant
Great Price,Delivered promptly on date required,delivery drivers very helpful.Well done ,online insulation.

Sylvia - 
10/12/2017 Reference number: XX6​​​​​​​
Excellent service
Excellent service - good product​​​​​​​

Graeme Adamson - 
10/12/2017 Reference number: AB39​​​​​​​
​​​​​​​
Great service
Great service - everything delivered on time.

Kenneth Anderton - Reference number: sy22​​​​​​​
​​​​​​​
The service is first class
The service is first class , communication excellent and delivery on time

Scott - 
Reference number: DN12​​​​​​​
Excellent Price
Excellent Price, excellent products and delivered at a time and place to suit!


Mad-dog - 
10/11/2017 Reference number: PL31

5 stars
5 stars: Excellent – no reservations, I would recommend this company to anyone.

Simon Morrissey - 
10/11/2017 Reference number: SK4

Very good very cheep fast post
Very good very cheep fast post


Stephen Nott - Reference number: SA2
Great price
Great price. Delivered in 3 days on my selected day. Really helpful delivery guy. Would thoroughly recommend this company.

Paul - 10/11/2017 Reference number: NG16​​​​​​​
Very happy with the service.
Very happy with the service. Added additional invoices on pre-arranged deliveries to save on delivery charges, Recommended.!!


Kevin Hood - 
Reference number: NR31​​​​​​​

Insulated Plaster boards and all products needed.
Greatest price online, great products. Quick delivery and highly recommended.

Mrs Julie Poole -
Reference number: CO2​​​​​​​

Online Insulation - 
Great prices and quick delivery.

AD HOWE - 
Reference number:Source: Organic​​​​​​​

Great price and fast delivery - 
Great service price and fast delivery , highly recommend, communicated throughout .


Rebecca Waite - 
Reference number:Source: Organic​​​​​​​

Fantastic service - 
Fantastic service, Rob is knowledgeable and my boards were delivered quickly



Rebecca Waite - 
Reference number:Source: Organic​​​​​​​

Service is Great - 
Service is Great - so are the prices.


mik - 
Reference number:​​​​​​​ Organic

brilliant service - 
can't fault online insulation from ordering to delivery. brilliant service and best prices around.

Chris - 
Reference number: SY17 ​​​​​​​

Recommended - 
No problems, items arrived when stated

Stephen Chadwick - 
Reference number: WS14​​​​​​​

Great price and service - 
Large order delivered on time great price will use again.

Andrei Udrea - 
Reference number: ME12​​​​​​​

Excellent - 
Good communication with the driver although we don't have a driveway he managed to drop the order in front of the house.


Lynnette - 
Reference number: CO5 ​​​​​​​

Insulation and Plasterboard - 
Great Price and Great Service..

Martin Demet - 
Reference number: SY13​​​​​​​

Excellent product, price and delivery - 
Exactly as described, at a good price and delivered at a pre agreed convenient time.


Shilpesh Patel - Reference number: SE25​​​​​​​
Excellent - 
Came on time and excellent price.

Stephen Hoskins - 
Reference number: CO6​​​

Delivery service poor - 
Certain items delivered damaged with no apologies if I didn't need the items that day I would of refused delivery.
replied 3/2/2017
Hi Mr Hoskins, We are sorry to hear that the materials arrived with you in a less than perfect condition from our haulier, please be assured that this isn't our usual quality of service. If you could let us have some further details, we will happily look in to this for you. If we can be of any further assistance, please don't hesitate to contact us.


Joe Shakespeare - 
Reference number: B76​​​​​​​

Excellent service, great and fair prices!! - 
Beat everyone else on price and delivered on time!! Driver even calls you to let you know he's almost there. As a building contractor I will definitely be using these guys again!!


Eggleton Construction Limited - 
Reference number: RG7​​​​​​​

Happy Customer - 
Have used them a few times now and always fast and efficient and went out of their way to get the delivery earlier for us.
 

KEVIN - Reference number: SS9​​​​​​​

Very good price & all products delivered - 
Minor issue with the delivery driver not contacting me beforehand so I could be on-site. The delivery did contact me the second time & I was able to get to site. Other than that, a great service.
 
Knox - Reference number: CR28​​​​​​​

Excellent service and delivery- 
Easily ordered via the website, everything I ordered arrived at the same time and quickly


Mr derek ashcroft  - Reference number: BBSQ
Great service - 
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My enquiries were answered quickly by Rob.all aspects of the service were easy and professionally applied. I would use again and definitely recommend. Thanks.


Mr Leslie Reference number: AB34 
Great quick service - 
Product as described arrived quickly, delivery driver was fantastic and did everything totally hassle free.

William Graham 
Reference number: B15
Cost effective with great service -
Online Insulation were really helpful providing advice on the best materials to use. Their prices were cost effective. Would use them again.