Online Insulation's main focus is to bring quality insulation products and a professional service specific to the insulation industry needs. As well as general building insulation, we can offer material solutions into very specific markets including HVAC, Acoustics and Fire Protection. At Online Insulation, we have partnered with some of the largest manufacturers and distributors of Insulation and Dry lining materials in the U.K to bring low cost and quality service to you. We have over 100 distribution points available to us to enable us to source your requirements in a timely manner. We don't sell cheap insulation, we sell quality insulation at low prices.
Buy Thermal Insulation, Acoustic Insulation, Plasterboard, Fire Protection and Metal Stud Partition products on-line. Online Insulation do not sell cheap insulation. We are an online supplier of high quality Insulation materials and Dry lining products with fast delivery quality service at low prices. Look out for our "Best Price Deals" to save money and find yourself a bargain! If you require large quantities of materials or if you require any other Insulation or Dry lining based material at the lowest prices available please don't hesitate to contact us for the best prices available.
We have selected some of our most popular products to sell online but if you have an enquiry for any other Insulation or dry lining based material, please don't hesitate to contact us.
The following links will take you to helpful U-value and quantity calculators, some of which require membership of the specific site:-
If you are unsure or need any extra advice, please feel free to email or call us on 01509 649065
- Select your preferred delivery date at checkout.
- Free delivery for orders over £300 EXCLUDING VAT (£360 INCLUDING VAT)
- Select your delivery address
- Select your billing address (registered card address), We will not accept orders with the wrong billing address and this could result in cancellation charges.
- Please allow a minimum of 2 - 3 working days (subject to product lead times) for delivery. Orders placed after 2pm may be processed on the following working day.
- You will receive an email from us to confirm your delivery date, please check your junk email folder if you do not receive this.
Our deliveries are made between 8am and 5pm, Monday - Friday excluding Bank Holidays to mainland UK. (Great Britain)
We Deliver UK Wide including inner city areas and the borough of London.
At Online Insulation Ltd, we always try to work closely with our customers and Distribution partners to offer the best available delivery lead times. We have selected some of our most popular products to advertise on this site, most of these products should be available for delivery to your site or home within 2-3 working days (Monday - Friday excluding Bank Holidays) Once you have selected your products, you will be able to select a preferred delivery date on the checkout screen. However, should you have any special requirements, or have any site access restrictions, please do not hesitate to contact us before placing your order.
Any orders placed between 3pm on a Friday and 9am on a Monday will be processed on the Monday morning (excluding Bank Holidays) and have a lead time starting from that point. Therefore, orders placed between these items will be delivered at least 2-3 working days from Monday unless otherwise agreed.
Please bear in mind that all of our deliveries are made on standard, rigid, curtain sided 26 - 32 Tonne vehicles, if you are unsure if this vehicle suits your needs, please feel free to contact us before placing your order. They will need to be unloaded on flat, even ground. If you are unsure about access for the vehicle or you need any further assistance, please don't hesitate to contact us or call 01509 649065 as our distribution points will charge for re-delivery / re-stocking if access has been restricted on the first attempt or there is nobody to accept the delivery. We will only deliver to the address that you have requested on your original online order.
All goods must be signed for at point of delivery. Therefore, we ask that someone over 18 years old is available to greet the delivery driver. The driver is not insured to take materials inside your property.
From time to time, due to product lead time, we may offer you a "similar approved" product to speed up your delivery. These products will always be on a "like for like" basis. For example, we may offer Kingspan TP10 if our distribution point have no stock of Celotex GA in the required size. We will always check this with you before dispatch via email. Please let us know if this is not suitable.
We suggest that tradesmen should only be booked once the materials have been delivered to your site or home. We take no responsibility for the cost of tradesmen if your materials do not arrive in time.
Our delivery charges are as follows-
Orders below £200 plus vat (£240 inc vat) = £50 carriage plus vat (£60 inc vat)
Orders below £300 plus vat (£360 inc vat) = £25 carriage plus vat (£30 inc vat)
Orders over £300 (£360 inc vat)are free delivery.
This applies to any order within our standard delivery area.
*Please note that our standard delivery charges cover mainland U.K. (Great Britain) but not cover some rural or outlying areas for example the Scottish Highlands and rural Wales. If you are unsure, please feel free to contact us or call 01509 649065 before you order*
We encourage all of our customers to make sure that the type and quantity of products ordered is correct. Whilst you will have up to 7 days to return complete orders if you are not a business customer, our distribution points will charge a 30% re-stocking or order cancellation charge plus transport costs. This also applies to any orders canceled less than 24 hours before the due delivery date. If the item is non-standard or made to order, we will not be able to return or cancel the delivery of goods at all.
Should you choose to cancel an order that you have placed with us, we ask that you should contact us as soon as possible and within 24 hours of placing your order. If a cancellation of an order is made after the 24 hour period, we will charge a 20% cancellation / re-stocking charge. Once your order has been through the cancellation process, please allow up to 5 working days (Monday - Friday excluding Bank Holidays) to receive any refund due. Please note that we are only able to refund payments onto the card originally used for purchasing the materials.
Please contact us if you have any queries regarding our Returns and Cancellation Policy.
If you have a complaint please register it here.